Free Shipping. Free Returns. Free Exchanges.

Returns, Refunds, and Exchanges

Returns and exchanges within 30 days of shipment are free!   

To setup a return or exchange goto our Perfect Return/Exchange Portal at returns.theperfectjean.nyc   The portal gently guides you (think soothing thoughts)  through the return/exchange process (it's real easy).  You'll choose whether you're returning or swapping for a new size, wash, or cut.  We'll provide a prepaid shipping label too (so good - jeanius!).

Exchanges typically ship shortly after the product is received/reviewed at our warehouse.  

Refunds are initiated after a quick inspection at the warehouse.  Funds typically arrive back within 5 biz days (though occasionally longer - we've seen 14 days+ on rare occasions). 

Got a question about returns/exchanges or just need a hand?  Email help@theperfectjean.nyc with your order id.  We got you.  

Read about our returns, refund & exchanges policy (the legalese). 

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