Free Shipping. Free Returns. Free Exchanges.

FAQs

THE IMPORTANT STUFF

No, it shouldn’t! “Jeans” and “pants” in the plural form are an anachronism. In the 1200s, each leg of one’s breeches were separate garments. The two legs were then belted together at the waist. We can assure you that our JEAN comes in one piece. If you happen to be 800+ years old, we will consider making you a custom “pair of jeansssssss”.

Total strangers - they volunteered to be in our photoshoot after seeing our male models walking in Central Park. Despite Khaki Karl, we got their numbies!  

Slim Fit

Our slim is a bit slimmer at the ankle than your average slim jean. We think Mott and Bow is a little wide at the ankles. 

Dudes like to show some shoe nowadays. Sits low on the waist, slightly fitted through the hip.  F#!king perfect.

Skinny Fit

Our skinny is for skinny legged dudes who like em tight. If you think you’ve got skinny legs and like showing them off you’ll enjoy our skinny. 

You know who you are, you confident motherf#!cker.

Checkout our fit and size guide here

For Perfect Men

Ideally, wash inside out in cold water and hang to air-dry.

For Imperfect Men

Throw them suckers in the laundry like the rest of your clothes (best to dry on LOW heat). Or don’t wash them at all (like the rest of your fucking clothes). Our fabric is durable and will do just fine. (NOTE: Bandit/Black should always be washed inside out)

Like all premium denim, our jean will increase about ½ a size through wearing and then return to original form when washed. Try to wash COLD and dry on LOW heat.

SHIPPING, RETURNS & EXCHANGES

Returns and exchanges within 30 days of shipment are free!   

To setup a return or exchange email help@theperfectjean.nyc with your order id and what you'd like to return or exchange.  We'll set you up with a free shipping label.  Refunds are processed as soon as the return arrives at our warehouse.

Our jeanius team is busy automating this process.  It'll be ready soon.   

Click here to read more about our returns & refund policy.

Free Shipping

Orders typically arrive within 3-7 business days with free shipping.

Express Shipping

Express shipping typically takes 2-3 business days (depending on when the order is placed).  

It generally takes 3-5 business days from the time we receive the return at our warehouse.  Your bank may process it a bit faster or slower.

Please email our jeanius desk, help@theperfectjean.nyc if you’re refund has not been processed within 2 weeks of return shipment.  

All orders ship within 1-2 business days (often same day - we're fast).  Check your email for a shipping notification message with tracking info. 

Please contact us directly if you did not receive the tracking info.

Please contact the carrier directly for a change of address or an immediate status update:

USPS: 1-800-222-1811

UPS: 1-800-742-5877

Email our jeaniuses at help@theperfectjean.nyc with the subject line “I Fucked Up, Please Help!” and we will get back to shortly. Or just use a regular “Exchange/return” subject line and email help@theperfectjean.nyc :)

Currently, only the good ol’ US of A (48 continental states), but we intend to expand internationally in 2020.

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